Customer Support
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Activity overview
Latest activity by Customer Support-
Customer Support created an article,
About Worry-Free Purchase Service
What if my packages are lost, damaged, or delayed? Our Store offers the Worry-Free Purchase service buying option on the cart and check-out page. In what kind of conditions can I apply for the c...
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Customer Support created an article,
What is the restocking fee?
We want to make sure you understand our return policy for orders placed on our website. If you decide to return an item, there is a 10% restocking fee for most returned items except the sofa/sectio...
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Customer Support created an article,
How to return a CHITA order? How does the return work?
Here's a guide on how returns work at CHITA. First, please take a moment to review our return policy to ensure your order qualifies for a return. Next, you can start the return process by submitti...
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Customer Support created an article,
How do I know how many points I have?
Your points can be viewed on your Account Page or our Rewards Page.If you are eligible to redeem your points for a reward gift card, it will be available to view at checkout.For redeemable products...
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Customer Support created an article,
Why can’t I see the points from my recent purchase in my account? How long it takes to receive my points after place an order?
Your points will be available in your account 10 days after you’ve made a purchase. Please note, your point will be reduce from your account if the item have been returned within 30 days of purchase.
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Customer Support created an article,
What if l have an old email address or multiple email addresses and want to combine my accounts & earnings?
Contact customer service by emailing support@chitaliving.com and our team will be happy to assist you with merging your accounts.
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Customer Support created an article,
Rhett Dining Chair (Y1093)
Material Frame The frame is made of solid and engineered wood. All wood is kiln-dried for added durability.Sturdy corner blocked wooden frame. Engineered wood is EPA TSCA Title VI compliant. Chair...
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Customer Support created an article,
Mia Dining Chair (DC71266)
Material Frame The frame is made of solid and engineered wood. All wood is kiln-dried for added durability.Sturdy corner blocked wooden frame. Engineered wood is EPA TSCA Title VI compliant. Silve...
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Customer Support created an article,
Asher Dining Chair (DC701261)
Material Frame Frame is made with solid wood and engineered wood. All wood is kiln-dried for added durability.Sturdy corner blocked wooden frame. Engineered wood is EPA TSCA Title VI compliant. Cha...
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Customer Support created an article,
Lovy Dining Chair (DC72014)
Material Frame Frame is made with metal and engineered wood. Engineered wood is EPA TSCA Title VI compliant. Chair Base Iron base with paint color Matte black. Filler Comfortable foam-padded seat a...