Return & Refund

Return Policy

• CHITA Returns and Refunds Policy

Return Process

• Is the return free?
• I need return label for my order.
• Can I have someone come to pick up my returns?
• Can I return the item if I don't have the original box?
• How long does the return takes?

Refund

• How will the refund be processed?
• When will I receive my refund after returning my order?
• I didn't receive my refund after CHITA's refund email.
• If the original card I use for my order has already expired, can I still receive the refund?