Return & Refund

Refund

• How will the refund be processed?
• When will I receive my refund after returning my order?
• I didn't receive my refund after CHITA's refund email.
• If the original card I use for my order has already expired, can I still receive the refund?

Return Policy

• CHITA Returns and Refunds Policy

Return Process

• What is the restocking fee?
• How to return a CHITA order? How does the return work?
• Is the return free?
• I need return label for my order.
• Can I have someone come to pick up my returns?
• Can I return the item if I don't have the original box?

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