Discount
Order
- Do you have a showroom or store?
- When the product I want is only available in sets of two, but I need three or an odd number, what should I do?
- Will l get confirmation of my order?
- What is a pre-sale order? When will it be shipped out?
- How to place an order?
- Can I buy replacement hardware parts separately?
Payment
- Why was I charged an international fee? There is a foreign transaction fee on my payment.
- What payment methods do you accept on your website?
- Do you offer payment plans for orders?
- Do you charge sales tax for orders placed from your website?
- How do I apply for tax exemption?
- I have been charged the international fee/ foreign transaction fee, what is that?
Shipping
- About Worry-Free Purchase Service
- Order delay/hold request
- My order says delivered but I haven't received all my order.
- How many boxes will the items be shipped by?
- How can l track my shipment?
- How many delivery service options do you offer?