Some of our hardware sets/parts are cleverly packed inside the main product to help save packing space! For instance, the hardware set and chair legs for our Rhett Dining Chair are packed inside the bottom of the chair seat. You can easily locate this handy information in the assembly manual that was included with your item.
If you don't have the assembly manual on hand, don't worry! Feel free to download it here.
In the rare event that you're still missing any hardware/parts even after consulting the manual and checking your item, please reach out to us right away with the following details:
- Your order ID
- Which hardware/parts you are missing and how many
Rest assured, we'll promptly send you the replacement hardware/parts you need with a smile!