We regret to hear that you seem to have received the wrong item. Please feel free to contact us at your earliest convenience, as our team is committed to assisting you.
In order to expedite the resolution process and offer you the best possible support, we kindly request that you provide the following details:
- Photos of the item you received
- Photos of the tracking label on the box
- Photos of the product SKU on the box
Rest assured, once we receive your request, our dedicated team will promptly evaluate the situation and provide you with a solution within 1-2 days.